Neil Fernandes - AI Chat Resume

WORK EXPERIENCE

Field Service Technician / AV Integration

Global Unified Solution Services | 2023–2025

Commissioned and tested AV systems alongside senior programmers with Crestron, Biamp, QSC, Cisco, Polycom, Extron, Shure, Q-SYS, speakers, mics, and displays.
Performed diagnostics and troubleshooting both remotely and on-site, ensuring interoperability and reliability across all AV components.
Worked on rack builds, cable management, and installed displays, projectors, video walls (Samsung, LG, Epson, Christie, Sony), microphones, and speakers.
Prepared commissioning reports and documentation, collecting and verifying IP addresses, MAC addresses, and serial numbers for all devices.
Coordinated with project managers and clients to ensure AV system designs met functional and aesthetic requirements, enhancing customer satisfaction.
Trained junior technicians in AV system staging, configuration, testing, and quality assurance.

Fullstack Consultant / Development

Infogain India Pvt Ltd | 2016–2022

Developed fullstack web applications using Ruby on Rails, PostgreSQL, and implemented RESTful APIs for system integrations.
Built responsive user interfaces with HTML, CSS, JavaScript, and Stimulus JS, collaborating with UI/UX teams.
Automated CI/CD pipelines and deployment workflows using CircleCI and GitHub Actions.
Managed cloud infrastructure on Heroku, AWS, and DigitalOcean, optimizing performance and security.
Conducted code reviews and mentored junior developers to improve code quality and adherence to best practices.
Integrated AI-powered tools and automation scripts to optimize development workflows and increase team productivity.

EDUCATION

MCA – Master of Computer Applications, University of Mumbai, 2015
BCA – Bachelor of Computer Applications, Tilak Maharashtra University, 2011
B.Com – Bachelor of Commerce, University of Mumbai, 2011
Crestron Level 1 Programmer, 2023

TECHNICAL & PERSONAL SKILLS

Languages & Frameworks: Crestron SIMPL, Crestron Construct, C#, VTPro-e, Dante, Cisco UC, Polycom,
MS Teams, Ruby on Rails, JavaScript, HTML/CSS, SQL

DevOps & Tools: Git, GitHub, Heroku, AWS, Docker, CircleCI AI & Productivity: ChatGPT, Claude AI, Cursor, Copilot

Project Experience: Agile, remote collaboration, user testing Certifications: Pursuing Crestron Level 2, CTS

Soft Skills: Strong communicator, self-starter, highly adaptable

PROJECTS

Shared is Better Inc

sharedisbetter.com

A feature-rich community platform for resource sharing, event organization, and community building, built with Ruby on Rails.

Neil's Public Dashboard

View on CodePen

Interactive dashboard built with modern web technologies demonstrating data visualization capabilities.